Termini e condizioni

1. Agreement to Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Client,” “User,” or “you”) and La Effe Digital LLC (“Company,” “we,” “us,” or “our”), a Single-Member Limited Liability Company organized under the laws of the State of New Mexico, United States (Entity ID: 0008095411), governing your access to and use of laeffedigital.com (the “Site”) and any services we provide (the “Services”).

By accessing the Site, submitting an inquiry, requesting a free preview, entering into a service agreement, or purchasing any Service, you represent that you have read and understood these Terms and agree to be bound by them in their entirety. If you do not agree, you must immediately cease use of the Site and refrain from engaging our Services.

These Terms are subject to change at our sole discretion. The most current version will always be posted on this page. Continued use of the Site or Services after any modification constitutes acceptance of the revised Terms.

2. Eligibility: Business Clients Only

Our Services are offered exclusively to businesses and professionals holding a VAT number, located in Italy or elsewhere in Europe, who act for purposes relating to their trade, business, or profession. Our Services are not offered to consumers. By engaging our Services, you represent and warrant that you are acting for business purposes and that you are authorized to bind the business you represent. Laws and regulations that protect consumers do not apply to our relationship with you.

3. Services Overview

3.1 Services

La Effe Digital LLC provides the following categories of Services:

• Landing Pages: A single page of up to six sections, including copywriting, at a fixed price of €800.
• Websites: Websites of up to five content pages, including copywriting and page-by-page SEO setup, at a fixed price of €1,800.
• Custom Projects: Web applications, management systems, e-commerce, and SaaS and digital products, starting from €3,500 and quoted in a written proposal.
• Hosting: Mandatory for every landing page and website we build (Section 6).
• Website Care Plans: Optional plans that include Hosting (Section 7).
• Interventions, Extras, and Technology Consulting: Charged according to our price list or a written estimate (Section 8).

3.2 Agreements

Prices, inclusions, and timelines described on the Site are provided for information purposes and become binding only upon an Agreement. The specific scope, deliverables, timeline, and pricing for each engagement are governed by a separate written service agreement, proposal, or statement of work executed or accepted in writing by the parties (an “Agreement”). In any conflict between these Terms and an Agreement, the Agreement shall prevail for that specific engagement.

3.3 Scope Limitations

We do not take over, modify, or maintain websites built by third parties; such websites are rebuilt by us. For existing software, we assess each case after the parties have signed a non-disclosure agreement. Our landing pages and websites do not include a content management system: all changes are made by us.

For landing pages and websites, unless agreed in writing, the Services do not include: additional languages, booking systems, online payments, newsletters, CRM integrations, logo design, photography, domain registration and renewal, email mailboxes, drafting of the privacy policy, cookie policy, or any other legal notice of your website, management of your Google Business Profile, reviews or testimonials, advertising and marketing activities, and search engine optimization after launch. We do not guarantee search engine rankings, traffic, leads, sales, or any other business result.

3.4 Change Orders

Any request for work outside the agreed scope constitutes a Change Order, which must be agreed upon in writing and may result in additional fees and timeline adjustments.

3.5 Client Obligations

You agree to provide timely access to required materials, content, assets, and accounts; designate an authorized point of contact; review and provide feedback within agreed timeframes; and cooperate reasonably with our team. Delays caused by your failure to meet these obligations may result in timeline extensions and additional fees.

3.6 Business Days

Unless otherwise stated, business days are Monday to Friday, from 9:00 to 18:00 Italian time (CET/CEST), excluding public holidays in Italy; requests received after 17:00 are deemed received on the next business day. Our vacation periods and closures are notified at least two (2) weeks in advance, and all timelines are suspended during them.

4. Landing Page and Website Engagements

4.1 Free Preview

After a free introductory call, we may prepare a free preview of your home page in a single design direction. We will deliver the preview within three (3) business days: (a) for the redesign of an existing website, or where the Client already has a business page on social media, from the introductory call, using the content and branding already published there; (b) for a new website where the Client has no existing online content, from the date we receive the Client's logo and materials. We prepare no more than two previews per week; if our schedule is full, we will tell you the start date. The preview is shared through a view-only link at no cost and with no obligation. The preview and all related materials remain our exclusive property until we have received full payment, as set out in Section 10.1. The Client may not use, copy or have the preview developed by third parties, in whole or in part. Changes to the preview are made only after an Agreement is signed.

4.2 Commencement and Timelines

Work begins once we have received the signed Agreement, the deposit, and all required materials. Landing pages are ready within seven (7) business days and websites within fourteen (14) business days from that date. Timelines are suspended while you review our work and are extended by any delay in providing materials, access, or feedback. If you do not respond for ten (10) business days, your project returns to our queue and resumes on the next available date. If you fail to provide materials or feedback for more than thirty (30) calendar days, we may terminate the engagement upon written notice and retain the deposit as compensation for the work performed and the time reserved for you.

4.3 Content and Client Materials

We write the copy of your website based on the information you provide. You provide your logo, business information, contact details, photographs if available, and the texts of the privacy policy and cookie policy of your website, prepared by your advisor or a dedicated service, which we publish without reviewing their content. If you do not provide photographs, we may use images available under free licenses at no additional cost. You are solely responsible for the accuracy and lawfulness of all information published on your website, including prices, opening hours, product and service features, titles, and qualifications, and for its compliance with the rules applicable to your business. By approving the work, you also approve the copy written by us.

4.4 Revisions and Approval

When the work is ready, we share it through a view-only link. You have two (2) business days to review it and send your changes, for up to two (2) revision rounds. Each round consists of a single consolidated list of changes sent in one message; we implement each round within one (1) business day for landing pages and two (2) business days for websites. Revisions include text, images, colors, and the order of sections; new sections, a new design concept, and additional rounds are quoted separately. The work is deemed approved upon your written approval or, if you do not request changes within two (2) business days of delivery of a version, upon expiry of that period, and in any event upon delivery of the version incorporating the second round of changes. The balance becomes due upon approval.

4.5 Launch

We publish your website only after receiving the balance, within one (1) business day of its receipt, provided that you have given us the required access to your domain. We never publish a website before the balance has been paid.

4.6 Inclusions

Each landing page and website includes: custom design; mobile-first development; one language; your legal details in the footer; a contact form with call and WhatsApp buttons; basic SEO setup (titles, descriptions, structured data, and sitemap); registration of the website with Google Search Console at launch, with access granted to you; and publication of the privacy policy, cookie policy, confirmation, and error (404) pages, which are always included and do not count towards the page limit.

4.7 Free Corrections

For thirty (30) days after launch, we correct free of charge any errors attributable to us, such as a broken link or text that differs from the approved version. New changes are Interventions (Sections 7 and 8).

5. Custom Projects

Before you share any material with us, the parties sign a non-disclosure agreement. Within three (3) business days of receiving everything we need, we present a preview of the main screen and a written proposal with a fixed price, phases, and timelines, at no cost and with no obligation; Section 4.1 applies to this preview. Once the proposal is signed and the first phase is paid, work proceeds in phases, each of which you review and approve. Each phase is paid as set out in the proposal, and the final phase is paid before launch. Errors attributable to us are corrected free of charge during the period set out in the proposal or, if none is set out, for thirty (30) days after launch. Hosting for custom projects is quoted with the project and governed by the proposal.

6. Hosting

6.1 Mandatory Hosting

Every landing page and website we build is hosted exclusively on infrastructure managed by us. Hosting is mandatory: without active Hosting or an active Care Plan, your website does not remain online.

6.2 What Hosting Includes

Hosting includes the hosting of your website, an SSL certificate, connection of your domain, automated monitoring, a saved history of every version of your website, and a response to your requests within one (1) business day. If your website stops working because of an error attributable to us or a failure of our hosting infrastructure, including a failure of our infrastructure providers, we fix it free of charge. If the issue has any other cause, such as changes made by you or on your behalf, third-party services that are not part of our hosting infrastructure, or an expired domain, we will tell you what to do, and any work we perform is handled as an Intervention (Section 8).

6.3 Fees and Start Date

Hosting costs €19 per month, billed in advance quarterly (€57) or annually (€190, equal to ten months). Hosting starts on the day your website goes live. The first period is paid together with the project balance or within three (3) calendar days of launch, at your choice.

6.4 Domain and Email

Your domain is registered in your name and at your expense; you remain its owner and are solely responsible for its renewal. We connect it to your website and will notify you before it expires. Email mailboxes are not included; we will tell you where to activate them.

6.5 Availability

We provide Hosting with professional diligence, using third-party infrastructure providers, and our automated monitoring alerts us to interruptions. If your website stops working because of an error attributable to us, we will fix it free of charge as soon as reasonably possible. Interruptions caused by our infrastructure providers or by other third parties, including their maintenance, outages, and cyberattacks affecting their systems, are beyond our control: in such cases we will work to restore service at no cost to you, but we shall not be liable for the interruption or for any resulting loss. Except as set out in this Section and in Section 6.2, we do not guarantee that the Hosting or your website will be available without interruption or free of errors. To the maximum extent permitted by applicable law, restoration of service is your sole and exclusive remedy for any interruption, and no refunds, credits, or damages are due.

7. Website Care Plans

7.1 Plans

Care Plans include Hosting and replace it:

• Basic: €49 per month, billed in advance quarterly (€147) or annually (€490, equal to ten months). Includes two (2) Interventions per month, published within five (5) business days, and a monthly test of the contact form and buttons.
• Growth: €99 per month, billed in advance quarterly (€297) or annually (€990, equal to ten months). Includes four (4) Interventions per month, published within two (2) business days, a monthly test of the contact form and buttons, and Google Analytics, set up at launch or when you switch to Growth, with viewer access for you. Because Google Analytics uses cookies, with Growth we install a cookie consent banner on your website, and you must update your cookie policy accordingly.

Care Plans do not include periodic reports. Care Plans are available only for websites built by us; a website built by a third party must first be rebuilt by us.

7.2 Interventions

An Intervention is a request concerning content already present on your website that requires no more than thirty (30) minutes of work, such as changing a text, a photo, a price, or opening hours, adding a banner for closures or offers, or replacing a menu sent in a single message. A request requiring more than thirty (30) minutes counts as two Interventions, and we will tell you before starting. New sections or pages, new design, copy written from scratch, and new features are not Interventions and are quoted separately or charged according to our price list.

7.3 Requests and Timing

This Section applies to Hosting and to Care Plans. You may send requests via WhatsApp or email, including voice messages, one request at a time: the next request is handled once the previous one has been published. We respond within one (1) business day, confirming in writing what we will do and the publication date. Timelines start once we have received all required material.

7.4 No Rollover

Interventions not used within a month expire at the end of that month and are not carried over or refunded. Interventions beyond those included in your plan are charged according to Section 8.

7.5 Start, Billing, and Automatic Renewal

The Care Plan is chosen when you sign the Agreement for your website and starts on the day your website goes live; for websites rebuilt by us, it starts when the new website goes live. The first period is paid together with the project balance or within three (3) calendar days of launch, at your choice. Hosting and Care Plans are billed in advance for each quarterly or annual period and renew automatically for successive periods of the same length unless changed or cancelled in accordance with Section 7.6.

7.6 Plan Changes and Cancellation

You may switch plans or cancel by written notice sent at least one (1) month before the end of the current paid period; the change or cancellation takes effect from the following period. If you cancel a Care Plan, your website remains online with Hosting only, at €19 per month. If you cancel Hosting, your website is taken offline at the end of the paid period. Provided that all amounts due have been paid, and upon your request made within thirty (30) calendar days of termination, we will deliver the complete source code of your website to you free of charge; any migration of your website to another provider performed by us is quoted separately. We may delete your website and its data thirty (30) calendar days after termination. Fees for periods already paid are non-refundable.

7.7 Fair Use

Interventions and requests under Hosting and Care Plans are subject to fair use. We may decline requests that are unlawful, abusive, or outside the scope of the plan.

8. Interventions, Extras, and Consulting

Without a Care Plan, or beyond the Interventions included in your plan, the following prices apply:

• Intervention (up to 30 minutes of work): €35, published within five (5) business days;
• New section: €150, published within seven (7) business days;
• New page: €250, published within seven (7) business days;
• Anything else, including consulting: €100 per hour, with a written estimate provided before work begins.

Interventions, new sections and pages, and hourly work under this Section are always paid in advance: once payment is received, we proceed. If hourly work is likely to exceed the written estimate, we will inform you and continue only with your approval. Errors attributable to us in such work are corrected free of charge.

9. Payment Terms

9.1 Projects

For landing pages and websites, our payment structure is a 50% non-refundable deposit upon signing the Agreement, after the free preview, and a 50% balance upon approval, before launch. Custom projects are paid in phases as set out in the proposal.

9.2 Invoices and Payment Method

All fees are stated and invoiced in euros (EUR) and are payable by bank transfer to the account indicated on the invoice. Unless a different term is set out in these Terms or in the Agreement, invoices are payable within fourteen (14) calendar days of issuance.

9.3 Late Payments

Invoices not paid within the specified period are subject to a late fee of 1.5% per month (18% per annum) on the outstanding balance. We reserve the right to suspend all active work and withhold delivery of files until all outstanding amounts are paid in full. If Hosting or Care Plan fees remain unpaid fifteen (15) calendar days after a written reminder, we may suspend the publication of your website until payment is received; if they remain unpaid thirty (30) calendar days after the reminder, we may terminate the Services.

9.4 Taxes and VAT

All fees are exclusive of applicable taxes, levies, or duties. You are responsible for paying all such taxes associated with your purchase of Services, excluding taxes on our income. Our invoices do not include VAT: where VAT is due, you must account for it under the reverse-charge mechanism applicable in your country. For clients established in Italy, as a courtesy, we send a pre-filled self-invoice (document type TD17) in XML format, together with a summary sheet; its numbering, verification, and submission to the Italian Exchange System (Sistema di Interscambio) remain the responsibility of you and your accountant.

9.5 Refunds

Deposits for project-based work are non-refundable. Fees for Hosting and Care Plans are non-refundable for periods already paid. We do not offer refunds based on subjective dissatisfaction once work has commenced in accordance with the agreed scope.

10. Intellectual Property

10.1 Work Product Ownership

Upon receipt of full payment, all custom work product created specifically for you, including the source code, design, and copy of your website or project, is assigned to you as work-for-hire or by written assignment. Until full payment is received, all work product, including any preview, remains the exclusive property of La Effe Digital LLC. If you stop using our Services, we deliver the complete source code of the work to you free of charge, subject to the conditions of Section 7.6; any migration performed by us is quoted separately.

10.2 Background IP

We retain all rights to our pre-existing intellectual property, proprietary frameworks, tools, and methodologies (“Background IP”). To the extent any Background IP is incorporated into your deliverables, we grant you a non-exclusive, perpetual, royalty-free license to use such Background IP as incorporated only. Third-party components distributed under open-source licenses remain subject to their respective licenses.

10.3 Client-Provided Materials

You represent and warrant that any content, materials, or third-party intellectual property you provide to us are owned by you or that you have the necessary rights. You agree to indemnify us against any claims arising from your provision of such materials.

10.4 Portfolio Rights and Credit

Unless expressly restricted in writing, we reserve the right to display completed work, including your name, images, and a link, in our portfolio and promotional materials, and to include a “Realizzato da La Effe Digital” credit with a link in the footer of your website. To opt out, notify us in writing, including by email to info@laeffedigital.com. For custom projects covered by a non-disclosure agreement, we display the work and include the credit only with your prior written consent.

11. Confidentiality

Each party agrees to treat as confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential (“Confidential Information”). Neither party will disclose Confidential Information to third parties without the other's prior written consent, except as required by law or necessary to enforce these Terms. Confidentiality obligations survive termination for a period of three (3) years. For custom projects, the parties sign a non-disclosure agreement before you share any material; for other engagements, we are happy to execute a mutual NDA upon written request.

12. Acceptable Use Policy

You agree to use the Site and our Services only for lawful purposes. You must not:

• Use the Site or Services in violation of any applicable law or regulation
• Engage us to create content or software that is illegal, defamatory, or infringing of third-party rights
• Introduce malware, viruses, or any other malicious code
• Attempt to gain unauthorized access to any portion of the Site or our servers
• Scrape or harvest content from the Site without express written permission
• Impersonate any person or entity or misrepresent your affiliation

Violation of this Acceptable Use Policy may result in immediate termination of your access without notice or refund, and may be reported to law enforcement authorities.

13. Warranties and Disclaimers

13.1 Our Warranties

We represent and warrant that we have the authority to enter into these Terms, our Services will be performed in a professional and workmanlike manner consistent with industry standards, and to our knowledge, our work product will not infringe any third-party intellectual property rights. Your sole and exclusive remedy for defects in the work is the free correction set out in Sections 4.7 and 5, without prejudice to Sections 6.2, 6.5, and 8.

13.2 Disclaimer of Additional Warranties

EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SITE AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE HOSTING OR YOUR WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SERVICES WILL ACHIEVE ANY SEARCH ENGINE RANKING, TRAFFIC, OR BUSINESS RESULT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LA EFFE DIGITAL LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR OUR SERVICES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO US IN THE THREE CALENDAR MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED EUROS (€100.00).

15. Indemnification

You agree to defend, indemnify, and hold harmless La Effe Digital LLC from and against any and all claims, liabilities, damages, losses, costs, and attorneys' fees arising out of or relating to your violation of these Terms, your use of the Site or Services, the information published on your website at your request, or materials you provide to us that infringe third-party rights.

16. Force Majeure

Neither party shall be liable for any delay or failure to perform obligations (except payment obligations) caused by circumstances beyond that party's reasonable control, including acts of God, natural disasters, pandemic, war, government action, or failure of third-party infrastructure. If a force majeure event continues for more than 60 days, either party may terminate the affected engagement upon written notice, with fees payable proportionate to work completed.

17. Term and Termination

17.1 Termination for Cause

Either party may terminate a service engagement immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within 14 calendar days of written notice, or becomes insolvent.

17.2 Termination for Convenience

You may terminate a project engagement for convenience at any time upon written notice. In such case, you will pay for all work completed up to the termination date, and the deposit is non-refundable; if you terminate after approval of the work, the balance is also due. You may cancel Hosting and Care Plans for convenience only as set out in Section 7.6, without prejudice to Sections 16 and 17.1. We may terminate for convenience with 30 days' written notice.

17.3 Effect of Termination

Upon termination, all licenses granted to you are revoked (except for work product for which full payment has been received), each party shall return or destroy the other's Confidential Information upon request, and all accrued payment obligations survive termination.

18. Data Protection

Our processing of personal data is described in our Privacy Policy. For personal data processed through websites we build or host for you, you are the data controller and we act as your data processor on the terms set out in the Agreement and in accordance with applicable data protection law. You are solely responsible for the privacy policy and cookie policy of your website and for obtaining any consent required from its visitors.

19. Governing Law and Dispute Resolution

19.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19.2 Informal Resolution

Before initiating any formal dispute resolution, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of 30 calendar days from written notice of the dispute.

19.3 Binding Arbitration

If informal resolution fails, any dispute shall be submitted to final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in Albuquerque, New Mexico or via videoconference.

19.4 Class Action Waiver

YOU AND LA EFFE DIGITAL LLC EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. All disputes must be brought on an individual basis only.

19.5 Agreements

If an Agreement between you and La Effe Digital LLC provides for a different governing law, jurisdiction, or dispute resolution mechanism, the provisions of that Agreement prevail over this Section 19 for all matters relating to that Agreement.

20. General Provisions

These Terms, together with any applicable Agreement and our Privacy Policy, constitute the entire agreement between you and La Effe Digital LLC with respect to the subject matter hereof. If any provision is found invalid or unenforceable, it shall be modified to the minimum extent necessary or severed without affecting the remaining provisions. No failure or delay by either party to exercise any right constitutes a waiver. You may not assign these Terms without our prior written consent. The parties are independent contractors, and nothing in these Terms creates a partnership, joint venture, or employment relationship. Formal notices under these Terms must be sent by email to info@laeffedigital.com and, for you, to the email address indicated in the Agreement. These Terms are drafted in English; any translation is provided for convenience only, and the English version prevails.

21. DMCA: Copyright Infringement

If you believe any content on the Site infringes your copyright, please submit a written notice to info@laeffedigital.com containing: identification of the copyrighted work; identification of the allegedly infringing material; your contact information; a statement of good faith belief that the use is not authorized; a statement under penalty of perjury of your authority to act; and your physical or electronic signature. We will investigate valid DMCA notices and respond in accordance with applicable law.

22. Contact Us

For questions, concerns, or legal notices regarding these Terms, please contact us:

Legal Contact

La Effe Digital LLC

1209 Mountain Road Pl NE, Ste N

Albuquerque, NM 87110, USA

Email: info@laeffedigital.com